Answers to common questions about ordering, shipping, and using our research peptides.
What is Onyx Peptides?
Onyx Peptides is a supplier of research peptides intended strictly for laboratory and in-vitro research use.
Are your peptides intended for human consumption?
No. All products are sold for research, laboratory, or analytical purposes only and are not intended for human or animal use.
Do you provide third-party lab testing?
Yes, every batch is independently tested and certificates of analysis are available on our Lab Results page.
What is your minimum purity standard?
Our products are manufactured and verified to meet a 99% purity threshold.
How fast do you ship orders?
Orders placed before 2 PM EST ship the same day through our cold-chain fulfillment process.
Do you ship internationally?
Shipping availability varies by destination. Please check our Shipping & Delivery page for details specific to your location.
How should I store peptides after they arrive?
Store lyophilized peptides in a freezer and keep reconstituted solutions refrigerated and protected from light.
What payment methods do you accept?
We accept credit and debit cards, ACH and bank transfers, Zelle, CashApp, and select cryptocurrencies.
Is my payment information secure?
Yes, all transactions are processed through encrypted terminals to help protect your information.
Can I track my order?
Yes, use the Track Order page with your order number and email address to view your shipment status.
What is your return policy?
Please review our Return & Refund Policy page for eligibility requirements and step-by-step instructions.
Do you offer bulk or wholesale pricing?
Contact our support team with your research quantity needs and we will do our best to assist you.
How do I contact customer support?
You can reach us by phone, email, or through the contact form on our Contact page.
Are your products regulated by the FDA?
Our statements and products have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.
Who can purchase from Onyx Peptides?
Our products are restricted to qualified researchers and laboratories for in-vitro experimental use only.